EN BREF ...
"Chatbots can imitate human conversation by using a field of artificial intelligence (AI) known as natural language processing. Chatbots are now widely used in several forms as voice-based agents, such as Siri (Apple), Google Now (Google), Alexa (Amazon), or Cortana (Microsoft). Text-based chatbots are available as Messenger (Facebook) agents or as stand-alone mobile or Web apps. They provide information and create a dynamic interaction between the agent and the user, without human back-end intervention. The concept of an artificial conversational agent dates back to 1950, when Alan Turing envisioned a future where a computer would be able to express itself with a level of sophistication that would render it indistinguishable from humans." En bref issu de l'étude.
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