5 simple tricks to improve your chatbot UX

"Writing copy for a chatbot is not the same as writing for, say, a newspaper or a website. Users don’t use a chatbot the same way they read an article such as this one! As a chatbot creator, you want to keep your users engaged and active throughout the conversation, so that not only they achieve their goal, but also subconsciously want to come back.
After a few years working in this industry, developing hundreds of chatbots used in millions of conversations, and creating one of the leading open-source chatbot development platforms, here are my top 5 tricks to help you build the perfect chatbot..." Lire la suite